We deliver home care on a client-directed basis
Better Connected Community Services is an approved Home Care Provider.
We empower customers and their carers with freedom of choice and greater control over their own lives. This is in line with our primary philosophy of a holistic wellness approach. It is a priority for us that our clients remain independent in their own homes receiving the support they need, when they need it.
We plan with you, not for you
We support clients and their carers to make their own informed choices about the types of care and services they need or would like. They know how their funding is spent because they are involved in setting the future direction of their home care needs, including selecting their staff and the type(s) of support we will provide. They manage their own package at a level with which they are comfortable.
Be assessed by ACAT
All clients applying for this service must have a Comprehensive Assessment from the local Aged Care Assessment Team (ACAT), who can refer you to us.
COVID-19 safety response
Better Connected is dedicated to continuing to provide safe, quality care to our clients during this event. We regularly update our staff on the latest COVID-19 information and guidelines from the Australian Department of Health and NSW Ministry of Health. Our staff are aware of, and adhere to, all required infection control protocols at all times. Please feel free to contact us if you have any questions or concerns.
| Services | Standard Hours | Non- Standard Hours |
Saturday | Sunday | Public Holiday |
| Personal Care | $64.00 p/h | $71.00 p/h | $84.00 p/h | $104.00 p/h | $129.00 p/h |
| Nursing* as quoted | $114.00 | $150.00 | $175.00 | $250.00 | $380.00 |
| Cleaning and Household Tasks | $64.00 | $71.00 | $84.00 | $104.00 | $129.00 |
| Light Gardening* as quoted | $67.00 | $67.00 | $84.00 | $92.00 | $127.00 |
| In Home Respite | $64.00 | $71.00 | $84.00 | $104.00 | $129.00 |
| Fees | Level 1 | Level 2 | Level 3 | Level 4 | |
| Care Management Fee |
$50.00 | $100.00 | $230.00 | $320.00 | Fortnightly |
| Package Management Fee |
$25.00 | $43.00 | $85.00 | $168.00 | Fortnightly |
| Travel with Client | $1.50 per km | $1.50 per km | $1.50 per km | $1.50 per km |
*Prices based on quoted amount by external service provider