Our lifestyle support helps our aged clients to live better

Assistance to our aged clients is varied and comprehensive, evolving to meet their needs as they progress through their lives.

Social Support Individual has great flexibility to suit each client.  This may be a friendly visit from one of our volunteers, or a walk to a local park to maintain mobility.  Our service looks at companionship and always aims to have volunteers or staff to be the best match so you feel connected in your community.

We assist in any number of ways with meals, at whatever level of care is preferred. We can arrange the purchase of groceries from a standard meal provision organisation, either fresh or frozen, and cook them for our client if desired. When our client prefers to eat out, we accompany them to their local club or cafe for lunch or dinner.

Home Care Packages allow for a more complete range of services, from non-capital modifications to support the client’s level of physical and mental ability as they age. Within the package, we can arrange beds with full lifts, or lifting chairs. Clients with macular degeneration may benefit from a large flat screen TV.

We plan with you, not for you

Our nearly five decades of care experience makes us familiar with the most cost-effective ways of raising the everyday domestic living standards of our clients. Our lifestyle support can be as little as a couple of hours a week, growing to a higher level of support when required. But whatever the support, Better Connected Community Services is all about client choice and collaboration.

Access through CHSP

You can access this service through the Commonwealth Home Support Program, under Care Relationships and Carer Support, keeping costs to a minimum. You must be over 65 and meet other eligibility criteria.

For assessment by the CHSP Regional Assessment Officer, phone: 1800 200 422

Once we contact you, we’re generally able to provide our first service within 30 days.

COVID-19 safety response

Better Connected is dedicated to continuing to provide safe, quality care to our clients during this event. We regularly update our staff on the latest COVID-19 information and guidelines from the Australian Department of Health and NSW Ministry of Health. Our staff are aware of, and adhere to, all required infection control protocols at all times. Please feel free to contact us if you have any questions or concerns.